Privacy Policy

1. IDENTIFICATION AND CONTACT DETAILS OF THE PERSON IN CHARGE

VIVODOMO SL, with address at Avenida de América 4, 5ºC, Madrid, Madrid, 28029, with Tax Identification Number B88412101, and telephone: 626706167, is responsible for the processing of your personal data.

The present privacy policy provides information about the use that VIVODOMO SL will make of your personal data in your condition of user of the website (the “Website”).

The purpose of this Privacy Policy is to provide information about your rights under the General Data Protection Regulation (GDPR) and the Organic Law on the Protection of Personal Data and guarantee of digital rights (LOPDGDD). If you have any questions regarding the processing of your personal data, please contact VIVODOMO SL at the following address: pablo@vivodomo.com.

2. NECESSARY AND UPDATED INFORMATION

All fields marked with an asterisk (*) in the Web forms must be completed, so that the omission of any of them could make it impossible to provide the services or information requested.

The User of this portal guarantees the authenticity of all data communicated and will keep the information provided permanently updated so that it corresponds, at all times, to his or her real situation. In any case, the User will be the only responsible for the false or inaccurate manifestations that he/she makes and of the damages that he/she causes to VIVODOMO SL or to third parties with the information that he/she facilitates.

The data collected will go to a file responsibility of VIVODOMO SL with the only purpose of managing the relationship with the Users, as well as the provision of the services offered through the Web and, in general, the management, development and fulfillment of the relationship established between VIVODOMO SL and those who provide their personal data through the Web site. Additionally, in the case that the User has given his consent, VIVODOMO SL will treat the data to realize advertising or promotional communications.

During the data collection process, the User will be informed, either through a hyperlink, or in the form of the Web portal itself, the mandatory or not the completion of such data.

3. PURPOSES OF THE TREATMENTS

VIVODOMO SL collects your personal data in order to manage your requests and offer you the services that may be of interest to you. Specifically, VIVODOMO SL treats your personal data for the following purposes:

To attend to your queries, questions or requests made through the channels of attention or communication identified on the Web page and to contact you to solve them.

To improve the Web page, as well as its services and products, in order to offer a better service and content.

To carry out studies for statistical purposes.

To keep your data up to date.

Comply with the current legal framework.

Manage your data to send you commercial information.

4. LEGITIMACY OF THE PROCESSING OF YOUR PERSONAL DATA

VIVODOMO SL will only collect those personal data that you wish to disclose voluntarily. In accordance with current legislation on data protection, as well as on services of the information society and electronic commerce, VIVODOMO SL informs you that the personal data provided at the time of registration, or any other provided for access to some of the services of the website, will be incorporated into files owned by VIVODOMO SL.

The data that VIVODOMO SL may request are the following:

Identification data: Information concerning a natural person that makes it possible to differentiate him/her from others in a community, such as: first and last name; tax identification number; date of birth; age.

Contact data: Information that allows maintaining or contacting the owner, such as: address; e-mail; landline; cell phone.

The processing of your personal data may sometimes be necessary to comply with certain legal obligations, or in connection with any contractual relationship that VIVODOMO SL may have with you.

In all other cases, and whenever appropriate, VIVODOMO SL will request your consent to process your personal data.

5. SENDING OF COMMERCIAL COMMUNICATIONS

VIVODOMO SL, as part of its promotional activity, may provide resources for registration or subscription to news or commercial information related to news, offers and / or new products included on the Web. These resources will always be subject to your express consent to send them.

In the event that you have authorized it, VIVODOMO SL can send you information about news, offers and new products included in the Web and/or personalized services, according to your tastes and preferences.

You may revoke your consent to receive commercial communications at any time, through the link or button provided for this purpose in each of the communications, or directly communicating your desire to revoke consent through the following channels:

E-mail to be addressed to the following address: pablo@vivodomo.com.

6. AUTOMATED DECISIONS AND PROFILING

VIVODOMO SL will seek your express consent to the processing of your personal data for possible automated decision-making and/or profiling.

For the provision of some services, VIVODOMO SL may process your personal data using automated means. This means that certain decisions are made automatically, without human intervention.

Another treatment that VIVODOMO SL can make with your data is the elaboration of profiles, with the purpose of predicting your behavior on the Web. As a result, products that may be of interest to you will be shown on the home page, based on the preferences you have shown through your browsing, or information obtained through cookies.

You can review the applicable Cookies Policy at the following link. Also, you can contact VIVODOMO SL for any questions or concerns related to the processing of your personal data through the following address: pablo@vivodomo.com

7. DURATION OF DATA PROCESSING AND DATA RETENTION PERIOD

VIVODOMO SL is committed to treat your personal data as long as they are really useful and necessary to provide you with a quality service through its treatment. Therefore, VIVODOMO SL will make all appropriate and reasonable efforts to minimize the period of processing and storage of your personal data.

In this sense, in each data collection form, VIVODOMO SL will inform you of the period of time foreseen for the processing and/or conservation of your personal data.

In any case, and although you request the elimination of your personal data, VIVODOMO SL will have the right to conserve them and to maintain them, under the due blockade, during the necessary term to fulfill the legal obligations that correspond, as well as for their availability before the competent Authorities in the different matters that are of application.

8. EXERCISE OF RIGHTS AND CLAIMS BEFORE THE AEPD

As a consequence of the processing of your personal data, the legislation in force grants you a series of rights. VIVODOMO SL offers you a summary explanation of each right, in order to facilitate its exercise:

Right of access: You will have the right to know the personal data that are processed by VIVODOMO SL, as well as the purposes of such processing.

Right of rectification: You may request the rectification of any data, at any time, if those contained in the records of VIVODOMO SL were erroneous.

Right of deletion: You may request, at any time, that your personal data be deleted from the files of VIVODOMO SL. However, and as has been previously indicated, you should be aware that, in certain circumstances, compliance with current legislation may prevent the effective exercise of this right.

Right to object: You may object to the processing of your personal data in relation to any purpose for which we process your data, in accordance with the privacy policies applicable in each case.

Right of limitation of processing: You may request the limitation of the processing of your personal data when the accuracy, legality or necessity of the data processing is doubtful, in which case, VIVODOMO SL, may keep them for the exercise or defense of claims.

Right to data portability: You will have the right, where technically possible and reasonable, to request that personal data you have provided directly be communicated to another data controller. VIVODOMO SL will provide your data directly to such other data controller, but if this is not possible, it will provide it to you in a standard format.

Whenever VIVODOMO SL processes your personal data based on your express consent, you may revoke it at any time, with no consequences for you beyond, depending on the right exercised, not being able to provide you with certain services.

The exercise of the rights you hold may be made effective by contacting VIVODOMO SL, indicating which right you wish to exercise, through any of the following means, enclosing a copy of your ID card or equivalent identification document:

By e-mail to be sent to the following address: pablo@vivodomo.com

If you do not wish to exercise a specific right, but you have the need to make a query or suggestion regarding the processing of your personal data, you may also contact the addresses provided for the exercise of rights.

Please note that, in any case, you may file a complaint with the Competent Authority on data protection, if you consider that VIVODOMO SL has not treated your data in a lawful manner or has not properly addressed your requests or rights. In Spain, this Competent Authority is the Spanish Data Protection Agency.

9. CONFIDENTIALITY AND SECURITY IN DATA PROCESSING

Your personal data are very important to VIVODOMO SL, therefore undertakes to treat them with the utmost confidentiality and discretion, as well as to implement all those security measures it deems appropriate and reasonable.

In this sense, VIVODOMO SL declares and guarantees that it has established all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of data provided by users. Also, VIVODOMO SL constantly reviews its security measures to ensure that they are always up to date.

10. SOCIAL NETWORKS

VIVODOMO SL has created different profiles in social networks so that any user can join them. However, you should be aware that, unless we request your data directly through marketing actions, contests, promotions or any other valid way, your data will belong to the corresponding Social Network. Therefore, it is advisable that you carefully read the terms of use and privacy policies of each social network, and make sure to configure your preferences regarding the processing of your data.

11. COOKIES

The Web will only use data storage and retrieval devices (‘Cookies’) when the user has given prior consent to do so, in accordance with what is indicated in the pop-up window of the user’s browser when accessing the Web for the first time, and in the other terms and conditions indicated in the Cookies Policy that every user should be aware of.